3. Terms of service

Varenno

Website: https://varenno.com

Email: contact@varenno.com

Business Address: 1209 Mountain Road Place Northeast, Suite R, Albuquerque, New Mexico 87110, United States

1. Overview

These Terms of Service govern access to and use of varenno.com, including purchases made through the website.

The website operates under the trading name Varenno and uses the Shopify e-commerce platform.

By accessing or using the website, customers agree to these Terms of Service, subject to their mandatory rights under applicable law.

Customers who do not agree to these terms should discontinue use of the website.

2. Eligibility and use of the website

Customers must have the legal capacity to enter into a binding purchase agreement under the laws applicable to them.

Users agree not to:

• Use the website for fraudulent or unlawful purposes.

• Submit false or misleading order information.

• Attempt unauthorised access to website systems.

• Interfere with website security or functionality.

• Use automated methods to disrupt website operations.

• Infringe the intellectual property rights of Varenno or third parties.

Varenno may restrict access to the website where reasonably necessary to protect its security, prevent misuse, or comply with legal obligations.

3. Product information

Varenno sells products displayed on varenno.com.

Product descriptions, photographs, materials, dimensions, and other relevant information are presented on individual product pages.

Reasonable efforts are made to provide accurate information.

Minor visual differences may occur due to lighting, screen settings, or manufacturing variations.

Such differences do not remove the customer's statutory rights if goods do not conform to the contract or their description.

Varenno may update product information, availability, and pricing, subject to applicable consumer laws.

4. Orders and acceptance

Placing an order constitutes an offer to purchase the selected products.

Customers are responsible for reviewing their order details before completing checkout.

An automated order confirmation acknowledges receipt of the order but does not necessarily constitute final acceptance.

A purchase contract is formed when Varenno accepts the order, subject to applicable law and any confirmation communicated to the customer.

If an order cannot be fulfilled, Varenno will notify the customer and arrange a refund for payments received for the unfulfilled order.

Varenno may refuse or cancel orders where reasonably necessary due to suspected fraud, payment failure, product unavailability, delivery restrictions, or legal requirements.

Any cancellation will be handled in accordance with applicable consumer protection laws.

5. Prices and currencies

The website's base currency is United States dollars (USD).

Product prices may be displayed in a customer's local currency based on their location or selected market.

Currency conversion rates may vary according to Shopify, payment processing systems, and applicable exchange rate mechanisms.

The final order total and transaction currency will be displayed during checkout.

Customers should review the final payable amount before completing their purchase.

Banks and payment providers may apply their own currency conversion charges or international transaction fees.

Any applicable taxes or delivery charges collected by Varenno will be displayed during checkout.

Customs duties and import charges are addressed in the Shipping Policy.

6. Payments

Payment is accepted through the methods displayed at checkout.

Payments are processed by third-party payment service providers.

Varenno does not guarantee the availability of every payment method in every country.

Orders may be subject to payment verification or fraud prevention checks.

The billing descriptor for card transactions is Varenno.

7. Shipping and fulfilment

Products are fulfilled through third-party suppliers and shipped directly from China.

Order processing takes 1 to 3 business days.

Estimated delivery takes 5 to 25 business days after dispatch.

Products purchased in the same order may arrive in separate shipments.

Delivery availability depends on the destination selected at checkout.

The Shipping Policy provides additional information about processing, delivery, tracking, import duties, and delivery issues.

8. Customer responsibilities

Customers must provide accurate and complete contact, billing, and delivery information.

Customers should review their address and contact details before completing an order.

If inaccurate information is submitted, customers should notify contact@varenno.com as soon as possible.

Varenno will make reasonable efforts to assist with address corrections where operationally possible.

Customers are responsible for cooperating with lawful customs clearance procedures and providing information reasonably required for delivery.

Nothing in this section transfers responsibilities to customers that applicable law places on the seller.

9. Cancellations, refunds, and withdrawal

Refund requests are governed by the Return and Refund Policy.

Varenno offers a 30-day voluntary refund request period beginning on the date of delivery, subject to the conditions set out in that policy.

Varenno does not require physical product returns for approved refunds.

Customers in the European Union and the United Kingdom may have additional statutory rights to withdraw from eligible distance contracts within 14 days without giving a reason.

Mandatory consumer rights take precedence over conflicting provisions in these terms.

Customers may contact contact@varenno.com to request order cancellation or assistance with a purchase.

10. Intellectual property

The Varenno name, website content, original text, designs, and other protected materials are subject to applicable intellectual property rights.

Users may access the website for lawful personal shopping and informational purposes.

Unauthorised reproduction, commercial distribution, or misuse of protected content is prohibited, except where permitted by law or by the relevant rights holder.

11. Third-party services

The website uses third-party technologies, including Shopify, payment processors, logistics providers, and marketing services.

Certain external services may operate under their own terms and privacy policies.

Varenno is not responsible for independent third-party websites that are not under its control.

This does not affect Varenno's obligations as a seller in relation to orders placed through varenno.com.

12. Disclaimer and limitation of liability

The website is provided subject to applicable legal requirements.

Varenno does not guarantee uninterrupted or error-free website availability.

To the maximum extent permitted by applicable law, Varenno is not liable for losses resulting solely from events outside its reasonable control where legal responsibility does not otherwise arise.

Nothing in these terms excludes or restricts liability that cannot lawfully be excluded or restricted.

Nothing limits statutory consumer remedies for nonconforming goods, failures of delivery, or other legally protected matters.

13. Privacy

Personal information collected through the website is processed in accordance with Varenno's Privacy Policy.

Customers should review the Privacy Policy for information regarding cookies, tracking technologies, service providers, international transfers, and applicable privacy rights.

14. Governing law and jurisdiction

These Terms of Service are governed by the laws of the State of New Mexico, United States, subject to applicable conflict-of-law rules and mandatory consumer protection provisions.

Disputes may be brought before courts of competent jurisdiction in New Mexico, including courts located in Bernalillo County, where legally appropriate.

This provision does not deprive consumers of non-waivable rights or protections available under the mandatory laws of their country of habitual residence.

It also does not prevent consumers from bringing proceedings before courts that have mandatory jurisdiction under applicable consumer law.

15. Changes to these terms

Varenno may revise these Terms of Service to reflect operational or legal changes.

Updated terms will be published on varenno.com.

Changes will not retroactively remove rights arising under an existing purchase contract.

16. Contact information

For questions regarding these Terms of Service:

Varenno

Website: https://varenno.com

Email: contact@varenno.com

Business Address: 1209 Mountain Road Place Northeast, Suite R, Albuquerque, New Mexico 87110, United States